Yes, all orders over $250 qualify for free 1-2 day ground shipping.
$50 is the minimum order for delivery.

Yes, $50 is the minimum order for delivery.

We pack and ship orders on Tuesdays and Thursdays.

If your order was placed Thursday through Monday (until 12:00 pm CST), your order will be packed and shipped on Tuesday

If your order was placed Tuesday through Wednesday (until 12:00 pm CST), your order will be packed and shipped on Thursday.

Shipments will be delivered via UPS ground service. You can expect your delivery to arrive the day after your order is packed and shipped, delivery may occasionally take two days depending on circumstances outside of our control. Tracking numbers are sent via email once your order ships.

Tracking numbers are sent via email once your order ships. Contact us if you have not received a tracking number after your estimated order shipment date.

To accurately track your order, we recommend plugging your tracking number into your shipping carrier’s package tracking site.

No, a signature isn’t required for delivery. We do recommend that your seafood and meat be refrigerated or frozen immediately upon receipt.

Yes, we offer pick up for local orders in North Dakota at our mobile seafood market schedule routes. 

We ask that orders for pick up are made before 9am CST Monday to pick up at one of our scheduled stops during that coming week.

You can place pre-orders further in advance if you wish. A non-refundable $30 deposit is required to reserve your order, this amount will be deducted from your purchase total when you pick up your order from our mobile seafood market at your selected location.

We accept Visa, Mastercard, Discover and American Express.

We pack each order to endure that it’s safe, secure and fresh upon arrival. If something went wrong along the way from us to you, contact us so we can make it right.

We offer several options that are shipped fresh, however the majority of our products are frozen to preserve optimal freshness and the best eating experience.

Your order is packed in recyclable paper based insulated material within a sturdy shipping box and kept cold with dry ice and/or gel packs.

Our packaging is designed to keep your order of fresh or frozen seafood North Dakota products in optimal condition for up to 2 days during transit. We recommend that you refrigerate or freeze your products immediately upon receipt in order to protect its quality and freshness. Please note that orders containing frozen products are packed with dry ice that may sublimate during transit.

We recommend that you refrigerate or freeze your product immediately upon receipt in order to protect its quality and freshness. You can store frozen products in the packaging in which you receive them or use the wrapping recommendations below:

Fish: Store wrapped in wax paper or a covered container for up to 2 days.

Meat: Store tightly wrapped and use within 2-3 days.

Shrimp: Keep raw, thawed shrimp in an airtight container and use within 2-3 days.

Fish: Fresh fish should be wrapped tightly in wax paper and then placed in a Ziploc type freezer bag with excess air removed. Frozen products can be placed in your freezer in the original packaging. We suggest that you use frozen products within two months

Meat: Sausages, brats and sliced bacon can be stored in your freezer in their original packaging. Bacon slabs should be vacuum sealed if possible or placed in a Ziploc type freezer bag with excess air removed.

Shrimp and Shellfish: Frozen shrimp and shellfish can be placed in your freezer in the original packaging.

We recommend thawing your frozen products in the fridge. Remove product from vacuum sealed packaging before thawing, if applicable. Most products will be completely thawed in 12-18 hours. Thawed items may remain refrigerated for up to 2 days. If you’re pressed for time, thaw your frozen products in cold running water.

Yes, we continually evaluate new products to add to our online selection. If there’s something specific you’d like to see, please contact us.

We are proud to offer many products that come from right here in the USA, however some items are only available from international sources. All products come with country of origin labeling, for questions about a specific product please contact us.

Off the Hook Seafood sources products from sustainable sources whenever possible. We believe it is our responsibility to serve our oceans through a continuous commitment to sustainable fishing practices that protect our fisheries.

Our dedication to sustainable efforts goes beyond our commitment to oceans and fisheries. We recognize taking care of our earth is critical for the health of our oceans, as well as the communities where we reside. We are dedicated to reducing, reusing, and recycling in every area we can to conserve resources.

We offer both wild-caught and farm-raised seafood. Wild stock alone cannot meet the growing demand for seafood. That is why we include products from sustainable farming operations. Sustainable aquaculture helps meet seafood demand by complementing wild stocks. This ensures the broadest selection of species, so everyone can enjoy the bounty of the world’s oceans and rivers. No matter where it comes from, Off The Hook Seafood is committed to providing customers with the freshest, most sustainable, highest-quality product on the market.

For questions about a specific item, please contact us.